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Testimonials

See our guests retirement testimonials and listen to their stories how the stay at our Care Home influenced their life.

What people say
about us.

Katharina Kindler November 9, 2019

It‘s a great place. They really care and you can feel the love and good feelings if you walk into the house. We visited several times a very good friend of us there and we‘ve been happy to see how he was treated. For me and my husband it‘s clear, if we will ever need such a support, we will join Carewell!!!

“ The best place I could find for my wife and me.” - The Story of Paul Bachmann and his Wife

I am thankful to Carewell Service to give my wife who has dementia a home, as well giving me a opportunity to be with her.


“ Everything is awesome” - The Story of Christine Wagner

I miss the mountain trekking but the swimming and oceans are great as well.

"A small Love Story" - The story of Diane & Bruno, meet two of our special guests.

- Two who found each other -

“ A big thanks to you, Anita and all of the staff at Carewell! ”

Cindy Geurt
Post on : a week ago

I want to again thank you and all of the staff at Carewell for all that you do to take care of my Dad. We know it has not been easy at times with him. We are grateful for all of the the patience and understanding that everyone shares with him.

I am really very grateful for the time I had with my Dad. Thank you for accomodating me the past days. I felt very welcome. I was also again reminded about what a great place you have created. All three of us know he is in the best place possible. Thank you for all that you have done to make this possible. We have a tremendous amount of respect and gratitude for the work that you do. Please pass our message on to the staff as well.

“ I am very thankful for the time I was allowed to spend there. ”

Kitty Pretty
Post on : a week ago

For a long time, I have been watching the development at Carewell Service in Rawai. Several times I got deeper insight into the work done here by the nursing staff from the management and the owner. The professionalism with which we work here, the existing infrastructure and the services offered to the patients, stands international comparison.

Carewell Service has been a passion for older and sick people for 8 years now. I am very thankful for the time I was allowed to spend there.

“ Many thanks for all your team’s hard work. ”

Joe Henri
Post on : 8 months ago

I want to again thank you and all of the staff at Carewell for all that you do to take care of my Dad. We know it has not been easy at times with him. We are grateful for all of the the patience and understanding that everyone shares with him. I am really very grateful for the time I had with my Dad. Thank you for accomodating me the past days. I felt very welcome. I was also again reminded about what a great place you have created. All three of us know he is in the best place possible. Thank you for all that you have done to make this possible. We have a tremendous amount of respect and gratitude for the work that you do. Please pass our message on to the staff as well.

“ Tolles Pflegeheim ”

Heidy Hiestand
Post on : 8 months ago

Nach verschiedenen Besuchen eines Freundes, der längere Zeit bei Carewell-Sevice betreut wurde, bin ich überzeugt, eine bessere Pflege als bei Carewell findet man für an Demenz Erkrankte nirgends wo. Die äusserst liebevolle und fachmännische Pflege durch ausgebildete Krankenschwestern und -pfleger ist einmalig. Die Kompetenz der Leitung der Residenz und die wunderbare und geschmackvoll eingerichtete Residenz selbst runden meinen äusserst positiven Eindruck ab.

“ BRAVO...euch Allen gehört meine grosse Anerkennung! ”

Andreas Nyffenegger
Post on : 16 April 2017

Jedesmal wenn ich meine langjährigen Freunde Carlo und Anita Somaini besuche bin ich aufs Neue beeindruckt was Sie , zusammen mit Ihrem Staff Tag und Nacht für Ihre pflegebedürftigen Patienten tun!

BRAVO...euch Allen gehört meine grosse Anerkennung! (Der nette Herr mit der 1 Sterne Bewertung war wohl nicht am selben Ort !?)

“ A big thanks to you, Anita and all of the staff at Carewell! ”

Heinz Maag
Post on : 16 July 2016

Vielen Dank, dass ich als Angehöriger eines Bewohners während 14 Monaten ein Teil der Carewell-Familie sein durfte. Liebevolle Pflege, Betreuung und Fachkompetenz zeichnen dieses Nursing Home aus.

Ich hätte mir für die letzte, leider viel zu kurze Lebenszeit meines Partners, keinen besseren Ort auf dieser Welt vorstellen können.

So kann das Leben auch mit schwerer Erkrankung bzw. Behinderung noch lebenswert sein. 5 Sterne plus!

Making a Decision

Selecting a care home for yourself or a loved one is hard. CAREWELL wants to help you in this important and difficult process. It is our mission to help you making the correct decision.

We are pleased that you are interested in Carewell’s House of Help and Care. In Thai, that translates to Baan Tschuai Duu Lää.

When to Reach Out for Help?

Professional Care Expertise.

  • Alzheimer, Dementia and Long-Term Care

    Carewell-Service specializes in the health care and rehabilitation of people suffering from Alzheimer's, dementia or other neurological diseases. In the last 10 years, however, people have also taken advantage of our help after a stroke, accident or cancer.
  • Short-Term Care & Rehabilitation

    Do you need rehabilitation after an accident or a stroke? At Carewell-Service we accompany you with our physio team during your rehabilitation. We create therapy plans adapted to you and support you during your stay, which can take 3-6 months.
  • Supervised holidays

    Everyone is looking for variety, relaxation and recreation. You do not have to do without this if you are dependent on outside help. We look after you during your vacation stay here on Phuket: Carewell-Service offers you a care service so that you can enjoy your vacation to the fullest.
  • Spouses, Family and Visitors

    Spouses, family members and other visitors naturally want to live close to our guests. Read more about the possibilities that Carewell Service has to offer.
  • Personal Care 24/7

    At Carewell Service we offer personal and individual support around the clock. Up to three well-trained nurses or carers are available per resident. Our recipe for success for 10 years has been 3: 1 support. We guarantee high quality care at all times in a family environment, whenever it is needed.
  • Activities and Excursions

    Daily new or alternating activities and excursions in the surrounding area, sometimes across the entire island of Phuket or even boat trips to neighboring islands, bring variety and fun for all our guests at Carewell Service.
  • Medical and Dental Services

    Thailand and Phuket have state-of-the-art medical or dental clinics or hospitals. The services offered correspond to European standards. At Carewell Service, we work with international contract hospitals. Our sister company RENT MY NURSE has been offering care services for the home for two years. More at www.rentmynurse.com

  • Movement Therapy

    Physiotherapie ist während Rehabilitation wie auch im Leben von jemand der unter Alzheimer oder Demenz leidet wichtig. Carewell beschäftigt geschulte und ausgebildete Physiotherapeuten, welche gewährleisten, dass unsere Gäste die Therapie erhalten die sie benötigen. Für jeden Bewohner wird ein speziell auf den Gast abgestimmter Trainingsplan erarbeitet, welcher dem Trainingsfortschritt angepasst wird.
  • Massage Therapy

    Massages are considered one of the oldest remedies. They relax and revitalize, loosen up tense muscles, promote blood circulation and stimulate the metabolism. During the massage, the skin, subcutaneous tissue, muscles and deeper tissues are treated with the hands or special equipment. As an accompanying therapy, various massages are prescribed by our therapists at Carewell Service and carried out by a trained masseur or physiotherapist.
  • Animal-Assisted Therapy

    In animal-assisted therapy or general animal-assisted activities, primarily sensory perception is promoted. In this way, restrictions or losses of the senses (e.g. sight or hearing) can be better managed and accepted. At Carewell, our residents meet dogs, cats or linger by the large koi pond. The human senses are stimulated in many ways by animal-assisted therapy: - How does the animal or the animal's fur feel? - What does the animal look like, how does it move and how does it behave? - What sounds does the animal make?
  • Nutrition

    Healthy dishes form the foundation for an optimally functioning metabolism and physical vitality. A nicely prepared plate with a freshly prepared dish as part of a balanced diet is essential to prevent and treat diseases such as obesity, high blood pressure and cardiovascular diseases. Our chef spoils our guests every day with fresh and healthy menus. At Carewell, menu planning is a top priority.
  • Communication and Language

    At Carewell we speak German, English, French and Thai. Verbal communication fades into the background, especially when dealing with people with advanced dementia. A glance, a smile or hugging more than words often helps here. Time, patience and understanding are key.

Phone : +66 (0)8 2717 9275
Fax : +66 (0)7 6388 118
Email :  This email address is being protected from spambots. You need JavaScript enabled to view it.

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